Media Monitoring for Customer Service | Our Social Times

As you may well have seen, Social Media has mainly been used to market business online in order to gain more leads and untimately sales. However, there has been an increasing trend to use Social Media platforms as a Customer Service tool to engage with customers. Thanks to oursocialtimes for a great article showing how the different social platforms are performing in the Social Customer Service space.

Read the full article here…

Looking for a social CRm solutions that will drive leads/sales as well as keep you plugged into Social Customer Service to your customers? Then why not try out Nimble for 30 days, FREE.

Speak Your Mind