PC Tune Up Kit

Introduction:

When it comes to keeping your workstation running optimally, maintenance is the key.
At Green Apple IT we have put together a PC Tune-up kit to revive your old and sluggish machine, within reason, of course.

Scope of Work:

• Clean dust from chassis.
• Remove temporary files, deleted items, internet files, cookies, history, schedule hard drive defrag.
• Clean logs, check updates on operating system and anti-virus.
• Hardware, software audit and license audit, with electronic summary for your records.

Contact us today to schedule an appointment.

IT SLA & Maintainance Contracts

 

“The Apple Tree” – Comprehensive Support

• On-site Engineer

 

“A Bag of Apples” – Time Block Support (4 Hr, 16 Hr & 32 Hr packages availiable)

• 8 Hours support per month
• 4 On-site visits per month
• 1 Visit per week, Minimum 1 Hour on-site (from 8 hours)
• 4 hour response time on Business critical systems (Server & Email)

 

“An Apple a Day” – Remote Support Only

• Weekly Server checks (Remotely)
• 4 Hours Remote user/desktop support

 

“One Apple will do” – Server only Weekly Checks

• Weekly Server checks (Remotely)

 

“Apple Slices” – AdHoc Small Business Support

• Call out (Travel)
• On-site Support per hour
Remote Support per hour
• After hour support

Contact us for more information.

IT Support Service Offerings from Green Apple IT

 

The Apple Tree” – Comprehensive Support

• 2 Visits per week
• 1-2 Hours per visit
• Unlimited Remote Support
• 4 hour response time on Business critical systems (Server & Email)

 

A Bag of Apples” – Time Block Support

• 8 Hours support per month
• 6 On-site visits per month
• 1 Visit per week, Minimum 1 Hour on-site (from 8 hours)
• 4 hour response time on Business critical systems (Server & Email)

 

An Apple a Day” – Remote Support Only

• Weekly Server checks (Remotely)
• 4 Hours Remote user/desktop support

 

One Apple will do” – Server only Weekly Checks

• Weekly Server checks (Remotely)

 

Apple Slices” – AdHoc Small Business Support

• Call out (Travel)
• On-site Support per hour
• Remote Support per hour
• After hour support

 

Big Business Server solutions for the SME

Designed and priced for small businesses, Windows Small Business Server 2011 is an affordable server solution to help your business run more efficiently. It provides core functionality for:

  • Networking
  • Server and PC Backup
  • Security
  • Advanced e-mail and calendar capabilities
  • Database and line-of-business support
  • Document and printer sharing
  • Remote Access

Windows Small Business Server offers you a server solution with reduced complexity and increased manageability over traditional enterprise servers, helping you to focus on running a more efficient business.

Small Business Server Solution

Benefits

Simplify Small Business IT
Simplified Purchase and Setup. Identify, purchase, install, and manage multiple components and technologies together in an interoperable single-server experience.
Simplified Management. Reduce administration costs by using an intuitive management interface, one that presents relevant system information and a matching set of tasks.

Increase Business Productivity
Remote Web Access. Remote Web Access provides a single, simple, consolidated, and highly secure entry point into a small business network. Access files and documents from inside and outside the business through any common web browser.
Desktop Synergies with Windows 7 and Office 2010. By combining Windows 7 and Microsoft Office 2010 with Windows Small Business Server 2011, you will have the IT foundation you need to be more efficient and effective, to easily collaborate with your peers, to work remotely, and to feel confident that all your critical business data is protected.
Mobile Device Support. Integrated setup features configure collaboration services so that you can easily add Windows Phone or other Internet-enabled phones.
Run Business Applications. Supports critical line-of-business applications and runs them on a secure award winning platform.
Tailored to Online Services(1). Provides a cross-premise solution, allowing small businesses to retain core infrastructure and enables simple, single sign-on experiences with cloud-based services.

Help Protect Business Data
Simplified Backup for Business Data. Businesses can easily backup server and client data to external and/or internal hard drives.
Network-wide Protection. Complete, network-wide security with integrated state of the art protection technologies.
Client Protection. Monitors client computers for antivirus status, update compliance, and overall security health.
Full Client Backup. Performs a daily, automatic, backup of every computer on a network and the server itself.

Greater Business Insight
Information Organization. Streamline document access and control information sharing using a centralized data repository that can be accessed from any computer on the network.
Enhanced Support and experience for Line-of-Business With Premium Add On Applications. Run a vast number of line-of-business applications on a second server, and enjoy a powerful data management and analysis

Contact us to start enhancing your IT experiance

Are you unhappy with your current IT Support or IT Service provider?

Many SMME and SME companies do not have an official IT department in place and this function is normally run by non-IT staff. If this function is outsourced is primarily serviced by a junior ‘clicker’ or a IT Service Provider that is over charging and under delivering for IT Services without allowing the SME to understand what exactly has been done. Traditionally speaking, a closed book approach is often used making the SME dependent on their outsourced IT support. These IT providers get away with this as the SME is often too busy trying to run their business.

Green Apple IT (GAIT) provide our clients this service with a reporting function allowing our clients to be educated at the same time. With no additional cost to company, we believe that by educating an internal resource reduces the smallish IT niggles e.g. basic desktop / user error, printer set up etc which would normally be deducted from the standard industry hourly support fee.

At GAIT we manage the IT requirements of your company with regards to design, supply, implementation, advice and services which redefines and increases productivity across all business functions

Our success factors come from a few KEY strengths;
• High levels of professionalism and established internal support infrastructure
• Years of experience in the IT industry
• Direct access to all the leading manufacturers
• Best practice procedures & compliance

IT benefits;
• Prompt telephonic response and remote support
• Daily support available with immediate business critical support service in place
• High level technical solution relating to desktop operating systems, desktop applications, server’s, network operating systems

Network Design;
• Documentation of design and implementation plans
• Recommendations for deployment, design and / or quality of present and or future projects
• Detailed recommendations on hardware and technology roadmaps for future growth
• Post installation assessments and audits

Technology deployments are run as tightly scheduled projects with;
• Set deadlines
• Measurable goals
• Ongoing monitoring
• Audits

Value Added Services;
• Web Design, development and Hosting
• Online marketing. SEO & Social Media integrated community services
• Email campaigns and Analysis reporting
• Shopping Cart design and set up
• Marketing & Communication strategy

Contact us here…

 

Desktop Support Solutions

Remote Desktop Support
Desktop support when you need it most by someone that actually knows how to help, remotely without you having to wait.

On-site Desktop Support
When you need that friendly face, helping you through the frustrations you may be facing, we will assist.

Server & Infrastructure support
Preventative maintenance to look after the most important IT hardware in your business.

IT Service Management
What would all of this be with out structured management of the service? Best practices in the IT industry ensure that you and your business interests.