Why IT SLAs Are a Good Idea
Outsourcing is the latest and greatest way for companies to cut down on operating costs. There may be a few tasks which need to happen on a regular basis, but …
When Do You Need An IT Services SLA?
When it comes to outsourcing your IT support, there are two options. You can sign and IT services SLA or you can have an ad hoc agreement with the IT …
Why IT Services For Small Businesses Instead of Personal
This is the age of the computer and most small businesses are not able to operate without at least one PC. This is nothing to be ashamed of it, it is …
IT Outsourcing Considerations
Many small businesses are not able to cover all of their IT requirements in-house. Either they have infrequent problems that do not warrant the employing of a full time technician …
Clarify Your IT Service Level Agreement
Outsourcing certain areas of business has become a far more popular choice for small to medium enterprise owners. It is not only a cost effective solution, but it can also …
IT Service Agreements: Don’ts
IT service agreements can be great time and money savers; however, they can also cause a lot more trouble than they are worth. These kinds of agreements need to be …
Choosing Your Business IT Support Services
Not all companies are able to afford to hire their own IT support technicians, yet, because of the age we live in, they are a necessary expense. The alternative is …
Case Study: St. John’s Ambulance provides better care with Balance/MAX
St. John’s Ambulance Provides Better Care with Balance/MAX Whether St. John’s Ambulance Service in Australia is en route, on scene, or back at headquarters, 100% …
Backup is critical for SMEs too
By Dawie Bloomberg, Managing Director of Green Apple IT As the business world becomes increasingly digitised and more and more critical business information is stored on computers, a backup and …
Case Study: Peplink Keeps Cornell Connected
Peplink Keeps Cornell Connected Ivy League school, Cornell University’s main campus is situated in Ithaca, New York and it has a medical campus in New York City. To assist staff …